Clevertronics is the world’s leader in Emergency Lighting; operating across Australia, New Zealand, and the United Kingdom. Our mission is to make emergency lighting easy by designing world-class products that are supported by unrivalled expertise and customer service.
Over the last 20 years, we have excelled in the world of Emergency Lighting, by releasing game-changing products for our industry, all of which could not be accomplished without our people!
With our dedicated research and development engineers, Clevertronics is positioned to continue leading the world in emergency lighting solutions.
Job Description
About the Role
Join our dynamic Sales Support team at Clevertronics!
We seek a dedicated individual to ensure prompt delivery and assist with stock control and forecasting. This role is critical to our ambitious projects and focuses on continuous improvement and environmental management.
You will manage your tasks effectively and significantly to impact our mission and meet customer expectations. The key accountabilities will include but are not limited to:
Deliver outstanding customer service to all clients and stakeholders.
Enter and manage project orders with precision.
Efficiently and accurately handle daily support service orders.
Foster smooth collaboration with wholesalers and contractors.
Ensure timely order expeditions, including staged deliveries.
Coordinate with the production team to verify stock availability and lead times.
Provide accurate forecasting to optimize inventory management.
Actively participate in sales team meetings, offering feedback and collaboration.
Support the sales team in customer service during busy periods.
Desired Skills and Experience
About You
Skills and Experience
Demonstrated customer service experience.
Advantageous experience in the electrical or construction industry.
Skilled in analysing information, estimating costs, and planning projects.
Familiar with data centre operations and best practices.
Capable of strategic planning and requirements analysis for complex projects.
High attention to detail and quality standards.
Experienced in project management.
Proficient in professional communication.
Excellent time management and task prioritisation skills.
Collaborative team player with internal and external stakeholders.
If you’re ready to bring your skills to a team that values excellence and innovation, we want to hear from you!
Why work with the Clevertronics team?
Well, that’s easy! Not only do we offer a great values-based culture and supportive environment that is committed to helping you achieve your career goals within our rapidly growing and innovative organisation, but we also offer:
Competitive Salary and Benefits.
Understanding and encouragement of a work-life balance.
A culture that is unlike any other.
The ability to finish early every second Friday.
17.5% annual leave loading.
Additional 4 days leave per year for your Health and well-being.
Comprehensive training and development support for your career.
Paid parental leave.
And much more.
Clevertronics is committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion. We recognise that a diverse workplace improves our ability to attract, retain, motivate, and develop talent, create an engaged workforce, deliver quality services to our customers, and support the growth of our business.
Clevertronics is an equal opportunity employer and encourages applications from people of all ages, nationalities, and cultures, including Aboriginal and Torres Strait Islander peoples.
