About Clevertronics
Clevertronics is the world’s leader in Emergency Lighting, operating across Australia, New Zealand, and the United Kingdom. Our mission is to make emergency lighting easy by designing world-class products supported by unrivalled expertise and customer service.
Over the last twenty years, we have excelled in the world of Emergency Lighting by releasing game-changing products for our industry. All of this could not have been accomplished without our people!
With our dedicated research and development engineers, Clevertronics is positioned to continue leading the world in emergency lighting solutions.
About the Role
Reporting to the State Manager – VIC/TAS, the Customer Service Officer – Project Expediting role plays an integral part of the Sales Support team, focused on driving prompt project delivery and providing support across stock control and forecasting activities.
Your key accountabilities will include, but are not limited to:
- Deliver excellent customer service while managing and expediting project and daily support orders, including staged deliveries.
- Coordinate with wholesalers, contractors, production, and internal teams to ensure smooth order processing, stock availability, and accurate lead times across the supply chain.
- Provide forward order forecasting to support inventory management and actively support sales team collaboration, meetings, and customer service needs as required.
- Contribute to the efficacy and advancement of our QMS/EMS by upholding and promoting our quality and environmental policies in all job functions.
- Additional duties as required from time to time as per business requirements.
About You
Success in this role means someone who has a strong customer focused approach, effective coordination across the supply chain, and the ability to support timely delivery and sales team collaboration. They will also bring:
- Demonstrated customer service experience, ideally within the electrical, construction, or related industry.
- Strong analytical and project management capability, including cost estimation, planning, requirements analysis, and reporting.
- High attention to detail, quality standards, and familiarity with complex environments such as data centre operations (advantageous).
- Excellent communication, time management, and prioritisation skills, with the ability to collaborate effectively with internal and external stakeholders.
Clevertronics will provide a comprehensive training program to equip you with the additional skills you need to deliver this role successfully.
Why work with the Clevertronics team?
Well, that’s easy! Not only do we offer a great values-based culture and supportive environment that is committed to helping you achieve your career goals within our rapidly growing and innovative organisation, but we also offer:
- Competitive Salary and Benefits.
- Understanding and encouragement of a work-life balance.
- A culture that is unlike any other.
- The ability to finish early every second Friday.
- 17.5% annual leave loading.
- An additional 4 days leave per year for your Health and well-being.
- Discounted Health Insurance
- Novated Leasing Salary Sacrifice
- Access to Employee Assistance Program
- Comprehensive training and development support for your career.
- Paid parental leave.
- And much more.
If you want to be part of a supportive and dynamic environment where your experience and attention to detail make a real impact, APPLY NOW!
Clevertronics is committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion. We recognise that a diverse workplace improves our ability to attract, retain, motivate, and develop talent, create an engaged workforce, deliver quality services to our customers, and support the growth of our business.
Clevertronics is an equal opportunity employer and encourages applications from people of all ages, nationalities, and cultures, including Aboriginal and Torres Strait Islander peoples.
