Clevertronics is the world’s leader in Emergency Lighting, operating across Australia, New Zealand, and the United Kingdom. Our mission is to make emergency lighting easy by designing world-class products supported by unrivalled expertise and customer service.
Over the last twenty years, we have excelled in the world of Emergency Lighting by releasing game-changing products for our industry. All of this could not have been accomplished without our people!
With our dedicated research and development engineers, Clevertronics is positioned to continue leading the world in emergency lighting solutions.
Job Description
About the Role
Reporting to the State Manager – VIC/TAS the Customer Service Officer – Project Estimating role plays a vital role in preparing accurate cost estimates through the analysis of project proposals and requirements. The role also involves effectively communicating information relating to our products, services, and pricing to internal and external stakeholders.
Your key accountabilities will include, but are not limited to:
Prepare accurate project sales estimates by analysing customer requirements, products, and opportunities.
Collaborate with internal teams (Sales, Technical Services, Operations, and Business Development Managers) to deliver detailed and timely project quotations.
Manage and resolve quotation related queries, while maintaining accurate records of customer interactions in the CRM system.
Support the sales team with customer service as needed, while adhering to company quality standards and continuously building technical knowledge through training.
Contribute to the efficacy and advancement of our QMS/EMS by upholding and promoting our quality and environmental policies in all job functions.
Additional duties as required from time to time as per business requirements.
Desired Skills and Experience
About You
Success in this role will come from combining strong attention to detail with effective collaboration, clear communication, and a customer focused approach to delivering accurate project estimates. They will also bring:
3+ years’ experience in or alongside estimating and quoting within the electrical industry or with a lighting Supplier/Wholesale space (preferred)
Excellent verbal and written communication skills.
Initiative and the ability to problem solve.
The ability to work both autonomously and within a tight-knit team.
Proficient in Microsoft Office-based programs.
Exceptional time management skills.
Be proactive and show Initiative.
Clevertronics will provide a comprehensive training program to equip you with the additional skills you need to deliver this role successfully.
Why work with the Clevertronics team?
Well, that’s easy! Not only do we offer a great values-based culture and supportive environment that is committed to helping you achieve your career goals within our rapidly growing and innovative organisation, but we also offer:
Competitive Salary and Benefits.
Understanding and encouragement of a work-life balance.
A culture that is unlike any other.
The ability to finish early every second Friday.
17.5% annual leave loading.
An additional 4 days leave per year for your Health and well-being.
Discounted Health Insurance
Novated Leasing Salary Sacrifice
Access to Employee Assistance Program
Comprehensive training and development support for your career.
Paid parental leave.
And much more.
If you want to be part of a supportive team where your work makes a real impact and can grow your skills into something even bigger, APPLY NOW!
Clevertronics is committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion. We recognise that a diverse workplace improves our ability to attract, retain, motivate, and develop talent, create an engaged workforce, deliver quality services to our customers, and support the growth of our business.
Clevertronics is an equal opportunity employer and encourages applications from people of all ages, nationalities, and cultures, including Aboriginal and Torres Strait Islander peoples.
